Effective Date: 25/04/2025
This Privacy Policy explains how Surface Solutions (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website.
Who We Are
Surface Solutions
33 Amanda Close
Bexhill-on-Sea
TN40 2TB
Email: surfacesolutions4@gmail.com
Phone: 07340 619 513
We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
When you use our contact form, we collect the following personal information:
- Your name
- Your phone number
- Your email address
2. How We Use Your Data
We collect this information to:
- Respond to your enquiry
- Communicate with you about our services
- Maintain records of enquiries
We do not use your data for marketing purposes unless you have given explicit consent.
3. Lawful Basis for Processing
Our lawful basis for collecting and using your personal data is:
- Legitimate interest – to respond to enquiries regarding our services.
4. Data Sharing
We do not sell or share your personal data with any third parties. Your data is only accessed by authorised personnel as necessary to respond to your enquiry.
5. Data Retention
We retain personal data only for as long as necessary to deal with your enquiry, and for no longer than 12 months unless we are required to keep it longer for legal or contractual reasons.
6. Your Rights
Under UK data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at surfacesolutions4@gmail.com.
7. Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions or concerns about this policy or your data, please contact:
Surface Solutions
Email: surfacesolutions4@gmail.com
Phone: 07340 619 513